JR Matsue Station

Basic data

Facility summary and accessibility conditions

The JR Matsue Station is the central station of Matsue-City, the prefectural capital of Shimane.
All passenger trains, including express and sleeper trains stop here.
The ticket barrier is on the first floor, and you can enter the station without bumps.
Just beside the ordinary ticket barrier, there's a wide entrance for wheelchair users.
The tracks are on the 2nd floor, but you can get there using an elevator.
The staff can guide people with disabilities and help them board the train, but prior information will make their help even smoother.

Address 472-2 Asahimachi, Matsue, Shimane
Telephone 0852-21-3219
Fax 0852-31-0552
URL https://www.jr-odekake.net/eki/top.php?id=0640734
Reception hours 4:50 - 21:30 (Green counter)
Regular holidays

Open throughout the year

Transportation, closest station, bus stop

From Izumo airport by connecting bus, around 30 minutes (no low-floor buses).
The nearest station to the airport is Shōbara Station (3.6 km(2.2mi), around 40 minutes on foot).

Bumps at the entrance

Passage for station staff next to the ticket barrier, elevator to the tracks on the 2nd floor available.

Entrance width Ticket barrier, 60 cm(23.6in).
Passage for station staff next to the ticket barrier, 160 cm(63in)
Accessible bathroom Yes.
Out of the ticket barrier
Bathroom entrance width
Accessible parking space


Wheelchair loaning


Multilingual information Partially available.
Passage information board, electric notice board
Display items with multilingual explanation Available.
Ticket vending machine.
Multilingual pamphlets
Staff fluent in foreign languages
Wifi connection Yes
Audio (English) guidance

Accesible data

Photo Comment
North entrance View of the north entrance.
Because they are manual doors, it’s necessary to pay attention.
The floor to the souvenir shops has automatic doors.
Ticket vending machine View of the ticket vending machine.
It’s a ticket vending machine with a numeric keypad.
Braille fare display View of the Braille fare display.
You can know the fare by touching.
Ticket barrier View of the ticket barrier.
Just next is a passage for station staff, where wheelchair users also can pass through, 160cm(63in) wide.
Elevator View of the elevator connecting the ticket barrier and the platform.
Braille blocks View of the Braille blocks on the platform.
Temporary ramp It’s possible to use a temporary ramp to board the JR trains.
Inside of the accessible bathroom 1 View of the inside of the accessible bathrooms in the station premises
Inside of the accessible bathroom 2 View of the inside of the accessible bathroom at the Matsue Eki Mae underground parking space

Inspector’s comments

A wheelchair user (manual / male)
On the day of the inspection, I was surprised by the number of users of Matsue Station, although it was a working day.
At the time of the inspection, I was helped by the vice station chief, and could move easily in the premises and to the platform.
I usually move by car and rarely use the train.
But I would like to use the train if I have the opportunity.
I felt that in this present-day car society of ours, if people sometimes use public transportation, not only those with disabilities, it is possible to have a different look of Matsue city.